Home / Customer Service / Shipping & Handling

    Customer Services



    Ground Shipping - US 48 States
    Order Total Economy 5 TO 8 Business days Premium 3 to 5 Business Days
    $1.00 - $24.99 $5.99 $9.99 $10.99
    $25.00 - $48.99 $6.99 $10.99 $12.99
    $49.00 - $99.99 Free $11.99 $6.99 $14.99
    $100.00 - $149.99 Free $14.99 $9.99 $16.99
    $150.00 - $249.99 Free $18.99 $14.99 $22.99
    $250.00 - $499.99 Free $22.99 $24.99 $32.99
    $500.00 - $749.99 Free $28.99 $34.99 $38.99
    $750.00 + Free $32.99 4.9% of cart total
    Express Shipping - US 48 States
    Order Total 2nd Day Air Next Day Air
    $1.00 - $24.99 $21.99 $38.99
    $25.00 - $48.99 $24.99 $42.99
    $49.00 - $99.99 $28.99 $48.99
    $100.00 - $149.99 $32.99 $58.99
    $150.00 - $249.99 $44.99 $79.99
    $250.00 - $499.99 $79.99 $109.99
    $500.00 - $749.99 $100.99 $146.99
    $750.00 + Call for pricing Call for pricing

    Your US Shipping cost will be automatically calculated and added to your order. The total cost of your order will be displayed before you are asked for your credit card information.
    Orders placed from Hawaii, Alaska, Guam, Puerto Rico, APO/FPO, US Virgin Islands are shipped by Premium service
    Basically USPS and UPS are the shipping carriers we use and shipping costs are based on the shipping method you choose. We offer the following shipping options:
    • USPS - 5-7 business days depending on your location.
    • USPS Premium - The only 3-5 day service that delivers to mailboxes, mail slots and P.O. Boxes and Saturday delivery and residential delivery at no extra cost (depending on post office service availability)
    • UPS 2nd Day Air and UPS Next Day Air - In-stock order placed before 11:00 a.m. CST, Monday through Friday are expected to ship same day and be delivered 2nd or next business day depending on the service selected
    To track your order you have 3 options: You can track your order here: My Account You can also email us at You can call customer service at 1866.967.8573
    Most products ship within 1 to 3 business days depending on demand and availability (in stock and non-embroidery items) excluding weekends and holidays

    Please allow 8-12 days for standard delivery time thru Global Priority Mail Canada. We do not offer expedited shipping or express delivery for Canada shipments

    Please allow additional 5-7 business days for orders with embroidery

    Shipping and handling charge does not include Canada customs duties, taxes and custom brokerage fees. These charges should be rendered with your local customs in order that the shipment will be released by the Canada Customs at the Canadian border. For these particular charges, please check with your local customs office

    Canada Shipment
    Order Total Economy 5 TO 8 Business days
    $1.00 - $24.99 $32.99
    $25.00 - $48.99 $38.99
    $49.00 - $99.99 $44.99
    $100.00 - $149.99 $58.99
    $150.00 - $249.99 $68.99
    $250.00 - $499.99 $90.99
    $500.00 - $749.99 $125.99
    $750.00 + Call for pricing

    Shipments charges to Canada do NOT include any taxes and duties. Such shipments may (very likely to) incur Taxes and duties upon reaching Canada. You are advised to contact the relevant department in the country to pay the taxes and any duties before you can have the Shipment released.
    Yes, we do ship to countries outside of the United States and Canada. Please email us at for a shipping quote for your items.
    International shipping rates are our best estimates, in some case if we find any difference , we will contact you to pay the difference or vice versa. Please allow 8-12 business days for international orders to deliver. All local taxes and duties (if any) is customer responsibility

    International Shipment
    Order Total USPS
    $1.00 - $49.00 $59.99
    $49.01 - $125.00 $49.99
    $125.01 - $200.00 $89.99
    $200.01 - $300.00 $109.99
    $300.01 - $400.00 $139.99
    $400.01 - $500.00 $159.99
    $500.01 - $600.00 $179.99
    $600.01 - $700.00 $199.99
    $700.01 - $800.00 $219.99
    $800.01 - $900.00 $239.99
    $900.01 - $1000.00 $259.99
    $1000.00 + Call for pricing

    Shipments charges to International destinations do NOT include any taxes and duties. Such shipments may (very likely to) incur Taxes and duties upon reaching the country. You are responsible to contact the relevant department in that country to pay taxes and any duties before you can have the Shipment released.
    With our fast delivery, most orders are delivered within 5-7 business days from date of order. Please allow 3-5 additional business days for personalization and customization. Made to Order items will take 8-12 business days in production until shipping. (Business days are Mondays to Fridays excluding Holidays. Orders made on a weekend will be processed on Monday.)
    There are times that high demand causes items to run out and if that happens with your order, we will let you know immediately and let you know when it's going to be available. You have the choice of waiting for it to be in stock to have them ship altogether. You can also have them ship separately with the back order items shipped as soon we have it in stock. No worries, either way, you will only be charged once for shipping
    To cancel any backordered item, please call us (toll free) 1.866.96.PULSE (866.967.8573) or email us at Please include in your email your name, order #, shipping address, contact # and the best time to call you. If it has not been shipped then we will cancel it for you. There are occasions that manufacturers themselves will ship the items to you
    Yes, we do ship to APO/FPO military addresses but we cannot ship express to these addresses
    Tax only applies to the state of Georgia which is 7%


    The latest trends, news and exclusive offers sent to your email.

    Follow us


    Nice quality sweatshirt with a good fit, arrived when expected and washes up nicely. I have ordered two in 2XL size and would order again.
    Arrived on Time: Yes
    Item as Described: Yes