Pulse Uniform - Easy Return & Exchange

Pulse Uniform guarantees its products to be free of defects and will replace items that are unused and found to be defective. If you are not completely satisfied return your purchase for a REFUND OR EXCHANGE within 15 days of receipt, no questions asked. All Return and Exchange must have an RMA# (Returned Merchandise Authorization Number), which you can obtain by emailing us at return@pulseuniform.com  or by calling 1.866.96.PULSE (866.967.8573).

• If you ordered wrong size and want to exchange all items you will be charge no re-shelving/re-stocking charges on your order. Except for bulk order; please call us to get the correct sizing information.

• If you ordered wrong size and want to exchange some items you will be charge no re-shelving fee on your exchanged items but you need to ship the items from your side.

• If you want refund on your order then shipping charges will deducted from your order total, if you have free shipping then $10 will be charged and rest of the amount will be refund.

Exceptions to the return policy

Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable. Custom made uniforms and Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable. Custom made items including color lab coats can be return for alterations, we will happy to do alterations for free. Color Lab Coats are Made to Order items, cannot be exchanged and refunded. Call us at 1.866.96.PULSE (866.967.8573) to find more on custom made uniforms.

Apparel & Shoes: Apparel items without personalization (embroidered/ imprinted/ engraved) and shoes can be returned within 15 days of receipt in the ORIGINAL PACKAGING. And also remember not to use the product box as a shipping container. Gift Cards are non refundable to cash. It can only be use for buying Pulse Uniform products.

Other Items: All other non-apparel items without personalization (embroidered/ imprinted/ engraved) may only be returned within 15 days of receipt if RESALABLE and in the ORIGINAL PACKAGING.