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Pulse Uniform guarantees its products to be free of defects and will
replace items that are unused and found to be defective.
If you are not completely satisfied return your purchase for a REFUND OR EXCHANGE within 15 days of receipt, no questions asked. All Return and Exchange must have an RMA#
(Returned Merchandise Authorization Number), which you can obtain by
emailing us at
return@pulseuniform.com or by calling 1-866-96PULSE (866-967-8573).
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If you ordered wrong size and want to exchange all items you will be
charge 12% Re-Shelving Charges of your order total Ex: Order Total=$100 ,
Re-Shelving= $12
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If you ordered wrong size and want to exchange some items you will be
charge 15% Re-Shelving Charge of your exchange items total Ex: Exchange
Items Total=$50 Re-Shelving= $7.5
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If you want refund on your order then shipping charges will deducted from
your order total, if you have free shipping then $10 will be charged and
rest of the amount will be refund.
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Exceptions to the return policy |
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Personalized items (Embroidered/Imprinted/Engraved) are non-refundable
and non-returnable. Custom made uniforms and Personalized items (Embroidered/Imprinted/Engraved) are non-refundable and non-returnable. Custom made items can be return for alterations, we will happy to do alterations for free, shipping cost may apply. call us at 1-866-96PULSE (866-967-8573) to find more on custom made uniforms. |
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Apparel & Shoes: Apparel items without personalization (embroidered/ imprinted/ engraved) and shoes can be returned within 15 days of receipt in the ORIGINAL PACKAGING. And also remember not to use the product box as a shipping container. Gift Cards are non refundable to cash. It can only be use for buying Pulse Uniform products.
Other Items: All other non-apparel items without personalization (embroidered/ imprinted/ engraved) may only be returned within 15 days of receipt if RESALABLE and in the ORIGINAL PACKAGING. |
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